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Privacy Policy

1. INTRODUCTION

This Privacy Policy details how I collect and process your Personal Data, including information you provide through my website, www.chapterandverse.uk.

Data controller: Jo Williams
Legal entity: Chapter & Verse Ltd
E-mail address: hello@chapter&verse.uk
Postal address: 2 The Byways, Skinners Lane, Ashtead, KT21 2NR

It’s important that the data I hold about you is accurate and up to date. Please let me know if at any time your personal data changes by emailing me at hello@chapter&verse.uk.

If you’re not happy with any aspect of how I collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO). If you do have a complaint, I’d be grateful if you would contact me first so that I can try to resolve it with you.

2. THE PERSONAL DATA I COLLECT & HOW I USE IT

Personal Data is any information which directly or indirectly identifies an individual.

I may process the following types of Personal Data about you:

• Customer Data including your name, title, billing address, postal address, e-mail address, telephone numbers and bank details.

• User Data including data about your use of my website collected through a web analytics service and data that you post for publication on my website or through social media platforms.

• Marketing Data including any data that you send to me through the contact form on my website, through email, text, social media messaging, social media posting.

I collect Personal Data to perform an agreement between us and to keep a record of this, to take steps to enter into an agreement at your request and/or for the legitimate interests of administering and growing my business.

I will only use your Personal Data for the purpose for which it was collected or a compatible purpose.

I do not collect any Sensitive Data about you.

3. HOW I COLLECT YOUR PERSONAL DATA

I may collect your Personal Data from information you have provided to me. I may also collect Personal Data through Cookies and similar technologies as you use my website. Please see my Cookie Policy for more details.

I may also receive data from third parties such as web analytics providers, social media and advertising networks, internet service providers, and publicly available sources.

4. MARKETING COMMUNICATIONS

I may send you marketing communications if we’ve already worked together, if you’ve requested information about my services in the past, if you’ve agreed to receive marketing communications, or you are a limited company. You may opt out of receiving marketing communications at any time by e-mailing hello@chapterandverse.uk.

I will never share your personal data with a third party for their own marketing purposes.

5. DISCLOSURE OF YOUR PERSONAL DATA

I may have to share your personal data with, professional advisers or government bodies that require me to report processing activities, outsourced team members, applications, tools and service providers which I rely on to run my business.

I require all third parties to whom I transfer your data to operate within the law for data protection. Where a third party is based outside of the European Economic Area (EAA), I will do my best to ensure a similar degree of data security even if the law does not require it.

6. DATA SECURITY

I have put in place measures to prevent your personal data from being accidentally lost, used, altered, disclosed or accessed without authorisation. I will only give authority to those partners who have a business need to use your Personal Data and they will only do so on my instructions.

I have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if I am legally required to.

7. DATA RETENTION

I will retain your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected. In deciding this, I will look at the amount of data collected, its nature and sensitivity, and the processing purposes.

8. YOUR LEGAL RIGHTS

You have the right to request access, correct, delete or restrict the use of your personal data. Where you have provided consent for the use of your Personal Data, you also have the right to withdraw this consent. If you wish to exercise any of these rights, please e-mail me at hello@chapterandverse.uk.

9. THIRD-PARTY LINKS

This website includes links to third-party websites and applications. Clicking on those links may allow third parties to collect or share your data. I’m not responsible for these third-party websites and applications or their privacy policies.

10. COOKIES

You can set your browser to refuse some or all browser cookies. If you disable or refuse cookies, please note that some parts of this website may not be or function properly. For more information, please see my Cookie Policy